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+91 85912 01967

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contact@speakandsettle.online

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+91 8591 201967

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Detailed inquiries and support requests

contact@speakandsettle.online

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speakandsettle.online

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Frequently Asked Questions

❓ What's the response time for queries?

We typically respond to WhatsApp messages within 2-4 hours on business hours. Emails are answered within 24 hours. Session bookings are confirmed within 1 hour.

❓ Can I reschedule a booked session?

Yes! You can reschedule up to 24 hours before your session. Contact us via WhatsApp or email with your new preferred time.

❓ What payment methods do you accept?

We accept UPI (Google Pay, PhonePe, BHIM), WhatsApp Pay, bank transfers, and digital wallets. All payments are secured and encrypted.

❓ Is my information secure?

Absolutely. All your personal data and session information is encrypted and stored securely. We never share your information with third parties.

❓ Can I record my session?

Session recordings require explicit written consent. Please inform us beforehand if you wish to record. Without consent, recording is not permitted.

❓ What if I'm in crisis?

Our services are supportive counselling, not crisis intervention. If you're experiencing a mental health emergency, please contact:

AASRA (India): 9820466726
iCall: 9152987821
Emergency: 112

❓ How do I book a one-to-one session?

Click the "Book a Call — Rs.399" button on the home page, complete the payment, and you'll receive your session details via email and WhatsApp.